What should I do if I come across a stray animal?

Published on 01 August 2024

Encountering a stray animal can be a concerning experience, especially if you're unsure how to help. Here's a quick guide on what to do:

1. Look for aggression: Signs of aggression in dogs may include enlarged eyes, alert ears, bared teeth, raised fur, and a stiff tail. If you notice any of these signs, do not approach the animal. It's best to maintain a safe distance and avoid eye contact.

2. Be prepared: If the animal seems non-aggressive, gather a leash and some food to help you manage the situation. Remember, by taking action, you're accepting responsibility for the animal's well-being. Be prepared to care for the animal until you can find a suitable place for it, noting that the pound or rescue organisation may not have room to accept a new arrival.

3. Approach the dog carefully: When approaching an unfamiliar dog, avoid sudden movements and eye contact, approach slowly and from a low position. Allow the dog to come to you and offer your hand palm down or some food. If the dog shows signs of aggression, back away calmly and slowly.  

4. Let them check you out: Once the dog feels comfortable, allow it to sniff and explore you.

5. Check the collar and the street: Look for a collar with identification tags, which may have contact details. If there's no collar, check the surrounding area for anyone who might recognise the animal. Often, stray dogs are not far from home.

6. Share on social media: If the animal doesn't have identifying information, take a photo and post it on social media with details of where and when you found the animal.

7. Scan for a microchip: If the animal has no collar, you can take it to a vet to check for a microchip or call Customer Service at 6566 3200 to arrange for a Council Ranger to scan the animal. However, remember that you cannot leave the animal with the vet or rangers; it remains your responsibility until the owner is found.

Lastly, do not bring the stray animal to the Council Customer Service Centre, as they cannot hold animals.