Councils Christmas and New Years trading hours

Published on 30 November 2023

CHRISTMAS CLOSURE 2023

The festive season is rapidly approaching and to ensure everyone gets to spend valuable time with their loved ones, Council’s operating hours will be a little different during the holiday period.

Due to a staff function, Council’s Customer Service, offices, depot, libraries, and waste services will close from 12:00pm on Thursday 14 December. Council will reopen as normal on Friday 15 December.

So you can plan ahead, here are Councils trading hours over the Christmas and New Year period:

CUSTOMER SERVICE

Closed from 4.30pm on Friday 22 December and reopening as normal on Tuesday 2 January 2024.

As all Customer Service staff will be on leave, requests received during the closure will not be processed until staff return on Tuesday 2 January 2024. 

During the closure, calls will be diverted to the afterhours service. Please only call for urgent emergencies such as damage to Council infrastructure like bridges, roads and water main breaks or impact public health and safety.

WASTE SERVICES

Will my bin still be collected as normal?

Yes, please put your bins out on your regular bin night for collection.

 Are there extra waste services?

Put your yellow bin out for collection both weeks between Monday 25 December 2023 and Friday 5 January 2024 on your usual bin day.

Remember that food scraps should go in the green bin, while everything you can recycle should be in the yellow bin.

For a full list of what goes where head to Waste

For kerbside bin enquires including missed collections, please call the Waste Hotline on 1300 342 207.

Waste Management Centre

The Waste Management Centre on Crescent Head Road will be closed on public holidays, but will otherwise operate its usual hours:

  • Monday to Friday 7:00am to 4.30pm
  • Saturday and Sunday 9:00am to 4:00pm
  • Closed on public holidays.

Bellbrook Waste Transfer Station

The Bellbrook Waste Transfer Station on Armidale Road will be closed on public holidays but will otherwise operate its usual trading hours:

  • Wednesday 10:00am to 3:00pm
  • Sunday 10:00am to 3:00pm
  • Closed on public holidays.

South West Rocks Waste Transfer Station

The South West Rocks Waste Transfer Station on Arakoon Road will be closed on public holidays, but will otherwise operate its usual trading hours:

  • Tuesday and Thursday 8:00am to 12:00 noon, 1:00pm to 4:00pm
  • Friday 8:00am to 12 noon, 1:00pm to 2:00pm
  • Saturday 12:15 pm to 3:15pm
  • Closed on public holidays

Stuarts Point Waste Transfer Station

The Stuarts Point Waste Transfer Station on Fishermans Reach Road will be closed on public holidays, but will otherwise operate its usual trading hours: 

  • Wednesday 8:00am to 12:00 noon, 1:00pm to 4:00pm
  • Saturday 8:00am to 11:00am
  • Closed on public holidays

 

LIBRARIES

Closed from 12:00 pm on Saturday 23 December and reopening as normal on Tuesday 2 January 2024.

Don’t forget you can access the electronic library resources like audiobooks and ebooks from your fingertips while the library is closed.

For South West Rocks library customers the South West Rocks Library chute will also be closed during this time. Please hold onto your books until the library reopens on Tuesday 2 January 2024.

COUNCIL OFFICES & DEPOT

Closed from 4.30pm on Friday 22 December and reopening as normal on Tuesday 2 January 2024.

 

SLIM DUSTY CENTRE

The Slim Dusty Centre will be closed on:

  • Saturday 23 December - OPEN
  • Sunday 24 December - CLOSED
  • Monday 25 December - CLOSED
  • Tuesday 26 December - CLOSED
  • Wednesday 27 December - OPEN
  • Thursday 28 December - OPEN
  • Friday 29 December - OPEN
  • Saturday 30 December - OPEN
  • Sunday 31 December - CLOSED
  • Monday 1 January - CLOSED

The centre will return to its regular schedule from Tuesday 2 January 2024:

  • Tuesday to Saturday - 10am to 4pm
  • Sunday - 10am to 2pm
  • Monday and public holidays - closed 

From the entire team at Kempsey Shire Council we wish you and your loved ones a happy and safe festive season!